The staff were nice and the ice cream was yummy. Will be back for more throughout the summer
Customer service was horrible, the guy was focusing on the price of ice cream. I mean if we are in a ice cream parlor, we will pay. Even I am disappointed with the overall ambience of the place.
"If I could give this place a zero, I would. I spent $17 for two ice creams that were horrible; they were melted. I ordered the salted caramel flavor. The place was super cold inside, and the door kept screeching on the floor. I want my money back." It’s way OVER PRICED! Also there candy was also stale.
Friendly service. Good options. I'll be back.
Very disappointed. The store looked closed with all of its blinds down and open sign was turned off. Staff did not wash their hands or wear gloves. I was told that they where out of peanut butter, cookies, brownies and cookie dough. The chocolate sauce was straight from the ice cream isle at Walmart. Extremally different experience then the one in Orleans. I will not be returning to the Bank Street Location.
Vegetarian options: All dairy only Dietary restrictions: No non-dairy or lactose free options Kid-friendliness: Lots of kid friendly flavour and add-in options.
I visited the store 8 pm on Saturday, and I was not served at all, I even say hey to the worker and wait for more than 10 minutes for her response but no answer from her, worst customer services ever received in my life,
Ice cream with customized ingredient options. Shout out to Emma for a great customer service experience !