I have been buying from Mama Rosa for over than 10 years now since they were on 33rd street and I always a big fan of them and never go nowhere else but unfortunate lately they are became horrible and specially this female manager works there. Today and specifically today’s experience is what forced me to put this review. I have order a buffalo pie and specifically said “thick not a thin pie” and a Sicilian slice. When I got home with the order I found the following. Chicken tastes leftover from yesterday, extra thin pie and the Sicilian came with a burned black crust. I called over discussing the thin/thick issue, and apparently my request never made its way to the notes of the order. A month ago I ordered a white pie with garlic and olive and I found two olive pits in the pizza. Lucky I didn’t chip a tooth and as a loyal customer I went to this very same female manager gave her in her hand the pits and I told her, nothing wrong happen. This is my place and I hate to see you guys getting sued, please be careful with the next customer but guess what, I was wrong. I should have made a big deal out of that because this place is getting worse and worse every time I order. This should be the last time I order from this place but I decide to leave this mark so every single person read reviews, sees it clear.
Took more than two hours to get pizzas delivered. Called after an hour, they said the driver was a few minutes, two hours later nothing. Worst part is I couldn't cancel, because the slice app already had taken my money. Worst pizza, and service.
Cozy and family friendly atmosphere, the staff is very welcoming and the food is delicious. I had the eggplant Parm with pasta.
We order take out frequently from Mama Rosa. The food is always fresh and delicious. The pizza carries well, and the delivery service never takes longer than 45 mins.
Wow! Really amazing place must try. My favorite pizza restaurant from now on.
Great food at a reasonable price