Mala Hotpot Evendale

There were five of us and we each ordered different proteins and we shared. The individualized broth/soup worked well for all of us. I got the Mala's spicy broth that I spiced up using additional schechuan chillies. Everything about the place is what one would get in Chongqing or Chengdu. I love going here during the cold winter days.

Always a great time and great food! The service is super fast and I love the serving robot they have Vegetarian options: They have vegetarian soup bases and you can select all non-meat/animal dishes for your dinner

Wheelchair accessibility: Single floor, no steps

I go here all the time with my daughter or mom service is exceptional restaurant is always clean food is great! They added pot stickers and kimchi since my last visit I love this place

So cold inside. Yes the Hot pot will warm you up . But still we were very uncomfortable for the first 15-20 min. Took a while to order since you put in ur own order at the table. Clean facilities with all you can eat vegetables/ tofu. As well as a sauce table to make your own flavors. That was nice. Self small bowls for everyone at the table. They also come and fill ur soup with more broth as it gets low. Good bang for the buck.

First the good - The service was outstanding. Our server was very cheerful and helpful. In general, the food is good with a HUGE selection. The prices seemed very good for this type of restaurant and dining experience (a hotpot in which each diner selects and cooks their own food at the table). But, why did I rate it 2 Stars overall? Well, there are several logistics that need to be improved. All of the tables are booths (no chairs). That makes it VERY inconvenient for most people at the table to get up to get the buffet style vegetables and sauces. Also, the biggest of the booths are designed for a max of six diners. We had seven in our party. Our choice was to split up or to squeeze in. Since one of our seven was a 4-year-old who would not be 'cooking' on a hotpot, we chose to squeeze in. We chose wrong! There simply was not enough room on the table for all of the hotpots, plates, beverages, cups, sauces, water pitchers, etc. Also, you couldn't place your order with the server. You have to do it through their app. That turned out to be WAY more complicated and confusing than it should have been. Maybe on a second visit, the app would feel more logical. Finally, about halfway through my meal, my hotpot (the hot plate) stopped working. Three of us on my side of the table had to slide out of the booth so that the server could try to turn it back on. She couldn't. She offered to move me to another booth. But, I didn't want to hassle with that. It turned out that the 'soup' retained enough of its heat that my food did end up cooked. I think if this restaurant just had round tables and chairs instead of booths for parties of 5 or more, it could be great.