Lupe Tortilla Mexican Restaurant

I won't be coming back here. I gave it three tries and it's been off-putting each time. Once we were sat in a booth under a hideous dusty lamp hanging right over our food. 2/3 times the service was extremely slow. One of those times we sat for half an hour trying to get anyone's attention and it turned out we were seated in a table without a server. The people saying the fajitas are the best they've ever had have never had proper fajitas. They are expensive and overcooked and flavorless. In fact none of the food is anything special. The ambiance sucks as it is very loud. They put a side of shrimp directly on top of the fajitas despite being informed that I'm allergic and to keep them on the side away from the other food. They have forgotten parts of our order or sent the wrong thing every time we've been. The final straw is this last time we went and the airhead at the host tablet didn't even look up at us, tapped away all confused on the tablet for literally five minutes while seemingly every server in the restaurant and one of the chefs came to buzz around at the stand, also not acknowledging we existed. Finally, the hostess grabbed a couple menus and tried to lead us away to a table without having spoken a word to us or heard what accomodations we needed for the baby. When we sat down and got a high chair, it was FILFTHY, covered in food. The plates and cutlery were also dirty and the table was covered im crumbs. You'd think they were short staffed given all of these oversights but the place was bursting with servers and hostesses standing around doing nothing. Will not be returning.

Our server Ethan was great! He was super sweet and was equally attentive to all his tables. Good food, good music and no wait.

This place is only good if you come on the weekend... Maybe different cooks? Of course if you come on the weekend you got an hour wait... Even coming on a Tuesday, we had to wait 20 minutes... We had ordered an appetizer that came out 10 minutes after our food came out... We had ordered the Lupe steak, which is usually very good... However this time, it was saturated with lime juice... And you know why? Because the meat was rancid... You could taste it underneath the lime, and they had tried to cover it up with tons of lime. By the time the appetizer came out, it was already cold... Making the cheese less desirable to eat and dig into... Going to have to find a better Mexican food restaurant than this... This is like the third time we've been disappointed here. The server was good and apologetic, but no manager never came by to ask if everything was up to standard.

Went to have dinner, we arrived at 8:20pm, we ordered and when she brought the food she explained that there was no more rice and beans. Really! The service was poor, the food was cold. Very loud, not a good experience.

This place is delish