Lulou's

Great dinner experience and atmosphere! The manager had noticed that we had just gotten married that day and went out of her way to have a menu printed out with our names and wedding date printed on them.

This place has fantastic food. The duck was incredible. The ribeye steak was the best I’ve ever had and I’ve tried a lot of steaks. I wish I could say the same thing about the service. Our server for some reason just clearly did not want to be there, and was very inattentive and not very nice. She also answered really strangely to some of our inquiries or questions about the menu. For a restaurant like this, you definitely expect the service to be quality which was a huge let down but the food was so good it almost made up for it. They definitely weren’t overly busy. We asked for our check and explained that we were ready to go, but for some reason it took another 15 min plus me having to walk up to someone for us to finally get the check. Overall, I would go again, but would definitely request a different server to see if the service was just a fluke.

This place is very good, but nothing close to “impeccable” and “exceptional” like the reviews say. Unless you have never left Reno , yes I am sure it’s the best place you have eaten. But as a high end restaurant it falls short of that exceptional service and food you expect. The octopus dish was heavy with pork fat and didn’t allow the actual octopus meat to shine which was the whole point of ordering it. The paella was drenched in butter and completely lacked the Spanish flavoring you taste in an authentic paella dish. The flavors of each individual item did not come together (shrimp, quail, clam). My wagyu beef was quite delicious but I think adding 6 fries to the side cheapens a $125 dish, and the radish like salad on the side was drenched in butter. The salad would have balanced the fatty wagyu beef with citrusy fresh flavors much better. Lastly, the service itself was average at best. From a monotone greeting upon entrance to getting a waitress who lacked any personality or character, it certainly was not a service you get when the average table leaves $60-80 tip. Since Reno doesn’t have much competition, perhaps we will be back once in a while for occasions but I’ll take Kru, the Kitchen, & Localis in Sacramento over this resturaunt any day.

Service was terrible, took over an hour to get our food. Took so long for a server to greet us. We gave up and decided to leave. We had order drinks at the bar and when we let them know we were leaving, the server took our drinks and walked us out.

We love Lulou's. Everything was wonderful. From the moment we walked in until we left. The staff, the cocktails, food, wine and desserts were awesome. Do yourself a favor and have a night out at Lulou's. Parking: Parked 40 feet from the entrance.

We came by the restaurant and they stopped seating people for dinner 45 minutes before they close, even though they clearly had tables available. They also did not answer the phone when we called to find out if they had a table available before heading to the restaurant. All this on top of the fact that they close super early (8.30pm) to begin with. If they stop seating at 7.45pm they should update their opening hours to say they close at 7.45pm otherwise it is very misleading for guests.