Luigi's Pizza

We love luigis. Weve only been to this location; their pizza is always fresh and delicious, and they do not skimp out on toppings. Check out this PERFECT CIRCLE PIZZA

I have only had one problem of a cook getting my order wrong, but I do not let it stop me from delicious pizza. I understand on weekends a pizza place can be over whelming. The drivers have always been nice and or considerate. Some times a driver may forget a drink, but they are always nice enough to come back and not pull something like “store credit”.

Tried Luigi’s for the first time since we received a coupon for a free large pizza or “a 20 inch for only $8, plus fast, free delivery.” We were told on the phone (when we called back after 75 minutes) when our total amounted to more than we thought, that the coupon meant “$8 off a 20” pizza.” That was not what was stated on the coupon. Very misleading. We were quoted a delivery time of 20-45 minutes. It took 1 hour and 30 minutes to get our order. The pizzas were basically cold. The $9 “boneless wings” were tiny, 1” pieces that amounted to about 1-1/4 cups worth. We asked for buffalo sauce but they came with no sauce. The pizza was average tasting at best. The cauliflower crust pizza was salty as heck- to the point I didn’t want to eat it. We were also charged a $2 credit card fee which would have been nice to know when they asked for payment type as opposed to when we called back after looking over the total vs what we expected when we itemized everything. I’ve never been charged a credit card fee for ordering a dang pizza. Kinda wish we ordered from Dominos instead. Will not be ordering from them again.

The place need hire more people. Everything is slow, they are popular but to keep with the demand they need more people.

We got the giant Texas size.. it’s huge. Was great!

We ordered our pizzas and the were supposed to be here in an hour so when it was 15 minutes late i called..its on its way....30 minutes pass i get the same answer. When it finally showed up 45 minute late it was cold. I am very disappointed in this

Luigi’s has lost my family’s business over something honestly ridiculous. Before the recent tornado, we ordered from the Ft Campbell BLVD location typically two times a month (sometimes more!)- it was OUR favorite go-to and they were so accommodating and helpful when it came to them leaving a small section of pizza cheese-less for my toddler who is on a dairy free diet. Not once did I ever have a problem, in fact, I remember one time one of the team members measured it out and went above and beyond to make it PERFECT- It had really touched my heart. But the Lowe’s Luigi’s manager was adamant they could not leave less than half a pizza cheese-less. It didn’t matter the size whether it’s a Texas sized, a Large, a medium, etc. I couldn’t ask for a couple slices or 1/4 of it to not have cheese on it. It does not COST them anything to leave a small portion of a pizza cheese-less. (What is the point of Prep Notes/Instructions if you can’t actually make any requests?) And my child is a toddler- with a small stomach- they do not need a half pizza or a whole pizza for themselves. Customer service and accommodations are a 0. And the manager did not offer any solutions besides saying, “They weren’t supposed to do that.”

La pizza me gustó muchísimo el servicio es perfecto.

Food was DELICIOUS Staff was kind and loved the price we paid for the 20 inch pizza! We were able to have it for a meal over the course of 2 days.