Service was horrific. Waited an hour and 15 minutes for SALAD! Mgr was rude and unprofessional. Very unapologetic, didn't care. Refused to accommodate my friend for the inconvenience and charged full price. The bad part of it all was that it was our very first time at Louvino. Secondly, it was recommended by a board member.
Sydney was great! The food and wine was amazing and she provided excellent service to our table. We’ll definitely be back!
Went with a group. I ordered their 3-course dinner option. Food was tasty but I should not have ordered the Spicy Chicken sandwich, which was like any other, but just priced higher.
I went from Indianapolis to NYC for work and I think it provides great context for my rating. Shrimp and lobster pasta at a historic restaurant in Manhattan (Frauences) is $2 cheaper than the shrimp risotto at LouVino on Mass Ave. A fogger of a martini in NYC was $1 more than a 1.5oz vodka soda on Mass Ave. Our two dishes took 45+ minutes to come out and when they did the chicken on one was cold. They're modeled as a wine restaurant and don't have one red sauce pasta on their menu, which I think might be classified as a war crime in Italy (have an inquiry out to the Hauge about it). Some of the FOH staff were the only redeeming quality at this price point.
Firstly… it smelled of sewage which ruined my appetite. Secondly… the waitress Courtney wasn’t attentive AT ALL. We were charged a 20% gratuity for mediocre service. Lastly… the food was blaaaaaand. Like flavorless bland. Nobody in our party enjoyed their meal. We paid and left to go to long horn.
I do not recommend LouVino on Mass. I do not recommend the sirloin. The sirloin was overcooked and just an all-around poor piece of meat. I recommend the shrimp and grits and the salmon tried both dishes of friends. I won't be returning because of the poor customer service; I mean, just a blatantly rude manager. It pains me anytime I have to write a less than positive review, but the facts are the facts, and this was my experience. I won't be returning. Highly recommend Fountain Room newest Bottle works restaurants, Wine and Market Table, and Salt on Mass!
Sidney S was our server and she was amazing! The food was great, wine was delicious and we all had a great time! Will definitely be back in the future! Highly recommend!
My daughter took me here for an impromptu brunch. Neither of us had been there before. It was a warm and inviting atmosphere. We had a mimosa flight and I ordered the shrimp and grits. Although the grits were a little salty for my taste, the hint of sweetness in the shrimp batter balanced it. Overall, it was a wonderful experience