Double check your order. Usually something is wrong.
Higher prices, smaller portions. Terrible experience today. I got tiny pieces of fish, like kid sized and no batter crisps at all. Soggy, room temperature fries, barely edible. They didn't even have pepper. They brought my food, but forgot one of my sides. Didn't bring plasticware, I had to go to the counter twice. Once for the side, and again for a fork. The place is run down and dirty. The drink machine needs repair. It was squirting liquid not only from the nozzle, but also above the nozzle making a mess. I've eaten here in the past, but today was the worst ever. The only reason I did not ask for my money back, was because I was in a hurry and did not have time to stop somewhere else. This place has been consistently short-staffed for a while, and recently, they have had a lot of turnover of staff. I have liked Long John Silver's since I was a kid, but they have really gone downhill. Maybe that's why we don't see as many locations as there used to be.
The "cod" fish was excellent and so was the chicken planks. Service was great. Atmosphere was what it was supposed to be. I rung the bell as I was leaving.
They ran out of bread and hush puppies on Good Friday by 3:45. No fish sandwhich for us after waiting in the drive thru for 20 minutes
Food could be better, don't go late at night to this location or you will get mediocre service and food.
It has been a tradition in my family to order fish and hush puppies at Long John Silver's for Good Friday during Lent. We ordered online and got the Sea Share deal and ordered fish and hush puppies. Great service and so glad this location is not an attachment with another restaurant like a KFC. The fish was tasty and crispy.
Food kind of ok. Service terrible, too long of a wait for simple dining in orders. No atmosphere. It appears as if management doesn't care. Short staffed.
Good place to go to for lunch
Update: link "Owner" sent me Does not work, copy and pasted my review and sent it via the LJS website with no response. Went to location who denied knowing anything. Placed order online and when I got to the store the order had not been made yet, fine fresher the better right? Wrong, after waiting 15 min I got my order and when I got home (less than 10 min from store) the chicken was barely above room temperature and soggy all the way through,the fries were cold and a a stuck together congealed mass that I threw away most of, the hushpuppys were cold hard/burnt on the outside yet undercooked inside. The clams were the only thing good. Employees had a I don't care attitude, couple of tables needed cleaning however the drink station area was filthy floor and counter.