Locals Only

I think that they are the best one. I know then and they know what I like. 5 stars!

Food was good. But our server was very grumpy, aggressive, and just gave us attitude when asking things about the menu. Honestly ruined the experience for us. Prices are up there so for that I expect much better customer service. It’s simple just be nice to people. We will not be returning. Did not feel welcome.

Food was bad. Like the most average diner breakfast you could find, but at fancy cafe prices. Breakfast potatoes were the worst I’ve had in years. Tasted like fridge with no seasoning, some burnt, some barely cooked. Espresso machine needs to be dialed in. Nothing worse than a sour latte. No one enquired as to our satisfaction. But we were offered boxes to take home the food we clearly didn’t want to eat. Staff were just hanging out. Which would annoy me less if what we were served was decent. Spent $60 on food that seemed like it was cooked by a college kid who’d only ever made ramen before cooking my breakfast. Just mind blowing that management is okay with this kind of experience. The music was the best part of the ordeal.

Awesome everything! Chef's savory lunch surprise and filthy Chai a must do again!

The worst experience I've had at a restaurant in Rochester. The service was negligible at best, and prejudicial at worst. The price is not appropriate for the service or food; I would not recommend anybody to spend their money here, let alone a minority. Firstly, the service was poor. We waited around 45 minutes for our food, while subsequent parties that arrived 30 minutes later were promptly served. We were given no explanation for this delay. Moreover, the waiter seemed disinterested and unresponsive. I would go so far as to suggest the restaurant reconsider the use of waitstaff entirely, as our encounter with the waiter added no value to our experience. Lastly, the food was overpriced and bland. I asked for less eggs, which was clearly not followed. My partner's eggs were also overcooked. Instead, I would highly recommend Jim's on Main, Jines, Bookeater, Toast Factory, or Melo Coffee and Kitchen.

My second time at LOCALS ONLY eatery/restaurant located at East Ave/Alexander St. An unique clean intimate location & welcoming restaurant with an awesome food menu & 'out of this world' cocktail section. The staff are friendly & hospitable. Must make a reservation! Free parking with RSVP! Prices are reasonable. Awesome environment! Vegan friendly. Parking: Parking accessible with reservations only. Wheelchair accessibility: 2-level restaurant; wheel chair access

Wanted to love this place so much - it had great vibes, friendly staff, and a promising menu. However, the food was just bland/bad/overpriced. Also, though we were happy to be seated immediately, the food took a long time to arrive which made it that much more disappointing after a long wait. The pretzel flight was $13 for 8 literal bite-sized, so-so pretzel pieces with different sauces and wouldn't even constitute the size of one full soft pretzel. I was excited to see lots of vegetarian options but I had the O.M.V and it was very disappointing - no flavor except for way too much salt. Portion size for the entree was great, too bad it was mostly yellowed broccoli that was unappetizing. Other people's food around me looked pretty good, hope the rest of the menu is better!