Little Caesars Pizza

I had ordered two pizzas about a week ago and when got home they were under cooked so I called the store and MsTeresa answered and said I’m sorry we will remake them for you but I said I couldn’t pick up again I was on my way to work. Ms Teresa said well give me a time and day and we will remake, if it’s not snowing you can get tmrw. Well it snowed and we came down with the flu bug so therefore I never went and picked up. Today , Jan 31 2024 I called Ms Teresa at store asked if I could get the 2 pizzas that were on hind for me from over a week or so ago and she said I remember the pizzas and absolutely how long do you need? I said I’ll come whenever you say ,lol. I picked up the 2 remade pizzas thru the drive thru and had my two dogs with and MsTeresa was so sweet, kind she talked to my fur babies and then gave them some little cookies and they were happy. lol. I have to say , Ms Teresa went above and beyond to make things right and was so kind, understanding and sweet. The new pizzas were fully cooked and very good. Felt like made with love!! I have been to different Little Caesar’s and this one is by far the BEST!!! Plus you can’t beat the prices as well. I just wanted to say Thank you to Ms Teresa who shares the same name as I do, lol. Thank you for going above and beyond and being so kind!! We will definitely be back!!!

Ordered 1 hot-n-ready pepperoni and 1 hot-n-ready cheese pizza at the drive thru. “Manager” said it would be ready in 10 minutes and to pull around. 40 minutes later my pizza is brought out with an “I’m sorry about your wait”. Called to speak to a manager and got the same “manager” at the drive thru. Not apologetic in the slightest. This is the THIRD time I’ve experienced this or similar.

Come on guys. It can't take over an hour to make two pepperoni pizzas.

Most of thetime this place is great, but this time has me frustrated. I had to wait over an hour for one pizza, which wound up being undercooked. There was still raw dough in the middle of it. Came back cause they said they'd remake it, been Here for almost 20 more. I'm paid for deliveries, this is hurting ny check. I get being understaffed but at least get it done right. This is ridiculous

10/10 to the new General manager in Springfield, Dalton, I came up just need some quick pizzas, he took my order right away, I had my dog with me and he kindly gave me a bag of cookies as treats for him, it may have been a short interaction, but it felt like it was with a friend, not some random worker

Employee was on the phone and didn't even acknowledge me being right in front of him. So I went to the market next door.