Little Caesars Pizza

Terrible service. Manager began telling new customers he was sold out for the night just after 9 and were already cleaning up. I placed an online order while standing outside which contained a coupon that didn’t work. Husband picked up manager was rude to him on account of a last name even though he had the first name and order number correct. After receiving and attempting to grab a slice, the dough was stretched so thin it all fell apart leaving you holding nothing but the burnt crust. Went back to get a remake and the manager attempted to claim “that’s how our pizza is made” to which my husband said “no it’s not please remake it” the remake slices and stix jalapeño had Parmesan instead of Italian seasoning sprinkled across it. I get it, long day, your tired and understaffed but quit making that everyone else’s problem, more importantly your customers. It’s showing very heavily in your bedside manner(or lack there of) and the quality of your food.

There was roaches in me pizza. Gross. Will never eat here again

What is the purpose for call-in orders? I have placed call-in orders in the past at this location. I'm given confirmation of my order and given the time (usually 15-20mins)when to pickup. Whenever I arrive I stand in a separate line from people who haven't placed their order and wait for my name to be announced which usually is right-away. However on January 14,2024@5:30/pm order #1028, after waiting 20mins,I arrived at the store to find a line leading all the way out of store! I politely asked if they had placed their orders? All said they haven't. I excused myself to wait in the pickup line (as I usually do)and wait for my name to be called. After a short period of time I asked if they had called my name yet? The person taking and placing orders rudely told me everyone waits in line as she points out the door. I explained my experiences before where after 20 or so minutes I have came in and paid and picked up my pizza. She(Graciela) said everyone waits in line! After waiting in line I paid for my pizza. My question is whenever you place an order and given a time to pickup is the pizza sitting the box marked with your name awaiting pickup? Because I was told to wait at the in of the line...my pizza was barely warm whenever I brought it home. Has the procedure changed? In the past I have been very happy with the pizza and the service (disappointed the foursquare pizza is seasonal)? It's unfortunate some employees don't understand "Customer service ".

Service was good. Sketchy area though.

I like Little Caesar's if I want something really quick and easy on the pocket. A tip...order online to pick up at kiosk..it is faster and it's can never predict if the place is busy or not...sometimes the line goes out the door! But ya if you don't order online you can also call too.

No pizza left when we got there