I went to this store tonight and the customer(s) were being so rude to the employees about a hot and ready pizza that wasn't "hot and ready". It is a Friday and the traffic to the store was crazy. My wait wasn't long and the staff was professional. I am leaving a good review because the older "gentleman" was giving the staff a hard time and I didn't think it was fair. If the "gentleman" were to have used the app, I am sure his pizzas would have been "hot, and ready". He wanted respect, but gave none. You get what you give I guess. May God bless that man with patience or help him learn how to make his own pizza in future.
Never hot & ready, always waiting at least 15 min. Oh and the one making your food doesn’t have to wear gloves.. when I had asked the girl up front taking my order she really could care less. They all look like they’re in high school or dropouts so I guess you can’t expect to much, wish I could share the video I got but picture will do for not.
Really like the new code enter and retrieve your order!
These people suck and when you try to help them and give them advice about moving the new person to the back to make pizzas instead of answering the phone ; having people repeat their order and information 3x's !& then asking the customer to be patient that hes brand new? Been waiting 30 minutes and our order wasnt even put in. Then when asked when our food will be ready they say "its ready" then another second "its coming out of the oven" 5 minutes later "its coming" . These people need to be trained first before getting on the phone to speak to customers.
The manager was extremely rude to the customers and his employees
If you order online the pizzas are on time and are correct. Just check for the extras as they are sometimes forgotten. Pizzas are consistently good from visit to visit.