Called a week in advance for 24 pizzas for my daughter’s party and no one put the order in. We did get the pizzas but they had an attitude. I tried calling several times a few days after making the order to confirm it was put in and no one answers the phone when you call. I called about 40 times and no one answered. So I suggest writing down orders when people call and have better management skills. I will not be using this store next year because this is the 2nd year we’ve had issues.
Waited 30 min before someone even noticed i was at the window when 3 employees walked by me
Placed a online order at 5:39 to be picked up at 6:30. Order wasn't ready till 7. There is no reason it should have taken them a extra 30 mins to have 2 thin crust pepperoni pizzas ready.
Horrible missed up my order which on waited 35 min for. Took it back had to tear apart the order to prove sauce was missing only to sit another 45 min for half and still sitting as I write this review was never told sorry or anything this probably my last visit here my son eat alot of pizza
Food was hot and ready earlier than expected.
Slowest place in Decatur. Update in 2024. Still slowest pizza place in decatur
Use to love getting my lunch here, but after how I was treated this last time, I will find somewhere else to go. I ordered online and went inside to pick up my order that should have been in the portal for me to pick up. Instead I stood there for 15 min before anyone even came to the counter. My food was sitting where I could clearly see it and had been there before I got there. She the. Handed me the food, and I said no that's been sitting out , it is cold and I wanted it remade. They refused to remake it. I asked for the manager and she had a nasty attitude about having to remake my food due to their own faults. I will never go back.