Lestat's Hillcrest

It's under construction, so it wasn't very cozy. Place seemed unkempt, dust on the fixtures and statues. Furniture was very dirty. Kind of a bummer, but they did have an upstairs area that was significantly cleaner. Probably won't go again unless just picking up coffee. My coffee was good

Ive been coming here for years to work, eat and enjoy coffee and I love it usually! HOWEVER, whoever the new Karen working here is with the short red hair is EXTREMELY rude. My partner and I came in here with empty cups from another shop down the street and had been here for hours with said empty cups when she literally decides to yell across the restaurant berating us for the empty cups. She was even swearing in the midst of this. I asked her to stop yelling and she just spoke even louder claiming it was an inside voice. I even walked here and PAID FOR FOOD FROM LESTATS with that empty cup in my hand. I get it no outside food or drinks, I just forgot to throw out the cup I had with me. Theres a way to ask something nicely and quietly without screaming it across an otherwise quiet restaurant. After I witnessed her be extremely rude to another customer who was trying to order but was asking about options and she rudely yelled at her too and said "THERES THE MENU". I really hope management sees this and either gives her a strike or fires here because that is unacceptable. Usually service here is great and the rest of the staff is friendly but this red haired Karen has GOT TO GO.

Batista was a little grumpy but the vibe overall is great.

I sometimes come here to work remotely because I like their coffee and hot drinks. My review is mainly about the service/atmosphere. I've noticed multiple times that customer service could be greatly improved. Baristas are a bit short with you and act like they cannot be bothered when you ask questions about the menu. They've done it to me, and I have observed them act the same way with others as well. This place also plays a lot of country music. It's just a personal preference, but it would be nice if they switched it up every once in awhile. It seems they are renovating as there is some construction going on currently so a portion of the cafe is blocked off. There is still plenty of seating available. I'll give the other locations a try to see if they have a different vibe.

Lestat's is taking over the world.