I was there Friday and our waitress was the worse. I have never had such poor service here in my life. Alexyss was more interested in her phone and her private life than bringing us a refill. She has an I DONT CARE attitude and the third time we asked for a refill she said she was sorry and dealing with stuff at home. I don’t bring my problems at home to work, nor do I bring my work problems home.. neither should she. I asked her to speak with a member of management and she had said she was the assistant manager. Kind of hard to complain to management when it’s management who treats you like that. As long as this person is working, I will not be back
Classic dining. Professional, knowledgeable, and delightful service staff. Great attention to customer experience.
My wife and I were out of town this week and celebrating 22nd wedding anniversary. On the spur of the moment we decided to walk a couple of blocks from our hotel to what looked to be one of the nicer establishments that South Bend had to offer. They got us right in and seated. The food was really fantastic, and the service was great as well. Our waitress Bradley was very attentive and friendly and helpful. This was probably one of the best seasoned steaks I've had in a very very long time. My wife and I enjoyed a waitress selected glass of wine with dinner. That was fantastic and tasty as well. Just a very good experience overall.
I have never tried this restaurant before. My husband and I were highly impressed with the staff, but specifically our waiter, TC. I've never gone anywhere where someone went above and beyond as much as he did for us! My husband got some sauce on his dress shirt from the duck entree, and TC provided ways to help him remove the stain. He provided soda and a cloth to try to rub the stain out. When it proved insufficient, he offered a Tide pen to get the excess stain out. Then our waiter turned up the heat after noticing I was cold. He was really attentive and offered prompt service. When I asked if I could get some to-go boxes, he took the plates and put them in boxes for me. After that, he carefully put the boxes in a bag and asked if I would rather have it on the table or on the floor next to me. I'm so happy and satisfied with my first experience at this restaurant! Also, their white cheddar mac and cheese is to die for!
We dine at LaSalle fairly frequently and absolutely love the place. Casey is without question the best GM in the area, he and Jen make us feel special every time we come in. We just love this place and highly recommend if you’re looking for a great dinner and dessert. For dessert, if you don’t get the bread pudding, you’re absolutely missing out…
It was our first Valentine's Day ❤️