My partner & I had the best pounded yam & egusi we've ever had here today. The guy Bid(might be spelling his name wrong) was extremely sweet & had perfect customer service! The restaurant is super clean & the ambience is out of this world! This is a 10/10. Definitely will come back when we come back to Windsor.
I felt compelled to share my disappointing experience with this restaurant. While this establishment is generally acceptable, I've been a frequent customer, primarily ordering through Skip the Dishes. I've placed numerous orders with them, I cant count. as they are my go-to choice. As a result, I always include a note specifying that I do not consume chicken or turkey, which are foods I avoid, due to health. On occasion, if an item I order contains chicken, I discard it. Last night, I was exceptionally hungry and decided to place an order, reiterating my preference for no chicken or turkey and requesting an assorted dish, even opting for a 30$ plus delivery. Additionally, I emphasized the importance of receiving boneless meat due to previous experiences. However, when the restaurant delivered the food, it contained only bone with no meat, and they disregarded my request regarding chicken and turkey. Even the turkey meat consisted entirely of bones, while the chicken was indeed chicken. I contemplated contacting the owner but chose to share my frustration here. I've called them more than 20 times in the past, but it seems they haven't made any improvements. While the food quality is commendable, they often serve small portions or disregard customer preferences, which is unprofessional, especially when clear notes are provided. Please note that they offer some of the best Nigerian food in Windsor, which is why I rated them 4 stars. I believe in being honest. However, their service and adherence to important health instructions have been consistently lacking. I've spent a considerable amount of money here, but it appears that they or the kitchen staff do not follow straightforward instructions, giving the impression that they don't care about customer satisfaction. period!!! period!!! period!!! period!!! period!!! period!!! period!!!.