One of the best bobas in San Diego. It’s up there. Big statement because a lot of boba places are in SD. Good jellly balls, good taste of the tea. Great place to swing by after a meal for dessert or study here
i came in at 8pm today and they told me that the mango snow i ordered didnt come with mango jelly and it was only a promotion. i come here often and have always has mango jelly in my drink. I called the shift lead in the carmel mountain area to confirm that it is in fact, not a promotion. Even the KFT app said it comes in with the drink. They lied and refused to remake my drink.
Trash service, they give out a fake email when you ask to contact manager. Was just trying to get a refund for my drink when they totally messed up the order, it was $8 and they couldn’t even get the toppings right.
The most horrible service i’ve received at a KFT location. Tonight they told my friend that her mango snow did not come with mango jelly although the KFT app says it does along with every store in san diego. He claimed it was a “promotional thing” and when i informed him it wasn’t he then decided to change it by telling me that the convoy store just doesn’t do it anymore. Which i know isn’t true because i’ve been to that store many times, with a mango snow WITH mango jelly. She paid full price for a drink she didn’t receive correctly and they refused to add it into the drink or remake one. I asked for a managers email and he gave me a fake one, when i called to let him know he hung up on me. This behavior is extremely outrageous and irresponsible, it’s disappointing to see such lazy and dishonest people work at a boba place i love.
Good drinks. Everyone happy with their drinks. Cashier is nice, waiting nicely for us to placed an order. Place is okay but can be better.
Very friendly folks working here. Got my milk exactly and I wanted. 75% sugar and little ice and she actually heard me and made it that way. Nice.
I really liked the setting in this tea shop. They have plenty of artwork and a separate space/room for people, who may want a little more privacy. There were people playing cards, working on their computers, and going on first dates. They had tasty international drinks as well as fresh juice drinks. I had a wintermelon tea and it was delicious. Kid-friendliness: This place can be for anyone. A good place to sit and play a game for a short while.