Krystal

Very poor service, employees not wearing gloves while they prep food and the inside is nasty. It's way over due for an update

The cook is supposed to wear gloves but this store doesn't seem to have to follow guidelines. And when asked about this matter and to redo the order the manager himself got irate. He stated that my order was fresh and made with clean hands. But what about when the cook has to touch something else?? Not a very place to go to. One last thing they won't let you dine in because they have no heat. I kid you not that's what the lady at the window told me about a month ago. Parking: Bunch of pot holes it fills like your riding in a rock quarry

Got 10 Krystal’s and 2 chili cheese fries The burgers were not fully cooked… and cold All of the workers were just sitting in the dining room on their phones and watching tv

The food was good. The service was below average. Was told to pull around and they would bring me the rest of my order. After more than 20 minutes I got out of my car and went inside myself. Also there was a lot of trash on the ground under the pickup window. And the parking lot road needed a lot of repair.

Normally I'm the the one to leave good reviews, don't really enjoy leaving negative feed back. But here we good. After visiting the krystals on Whitesburg, huntsville alabama three separate times. Same results each visit... 9:30ish pm when the sign says open till midnight. Not once has the doors been unlocked during day or night. Even tho the store/lobby hours are posted on the door. 2 separate occasions the man thru the drive thru has denied taking my order only to be given "we are taking any orders for the rest of the night" response. As 4 employees are laughing and eating krystals food and watching TV in the lobby with the doors locked.... what is seriously going on at this location... do people really get paid to come to work, lock doors, and eat the company's products???? I'm so confused.