Kroger Marketplace

Self-Checkout Employee “Rick” is very rude and dismissive. There was nobody at customer service to answer my phone call and when I went inside there was nobody there. I decided to call self-checkout and Rick refuses to call a manager to the back door for Kroger deliveries.

I wouldn't be writing this if it wasn't CONSISTENT. That being said, absolutely mind boggling how inconvenient the self check out is here. Wild how something that is supposed to make things more convenient for both customer and employee, ends up doing the exact opposite Please! At the very least, VERY LEAST, put item restrictions on your self checkouts! There's no reason that people with full shopping carts should not be using the actual check out lines. So now, not only are prices going up, but it has becoming more inconvenient as well. I'm going to Publix from here on out. At least I can count on the line to move there.

Great

Great parking and fresh fruit and ice creamm

We are on vacation visiting the Grand Babies and stopped at this Kroger. Very Nice.

Good prices, excellent staff, and store layout makes it easy to get around (even when busy). Only reason I'm giving 4 stars is management frequently fails to open enough checkout lanes when they do get busy so be prepared to wait to check out when during peak hours.

I have been shopping here for years. Self checkout has gotten significantly worse. I watched multiple people put things back and leave while I was waiting for my machine error to be cleared because the employee was busy clearing everyone else’s. After we were fixed, we had multiple errors throughout scanning that led to checking out taking longer than shopping. I will NEVER use self checkout here again and suggest something be changed. If it takes ripping them all up and replacing them with human beings, DO IT.