Took my daughter here on Leap Year day to get her free donuts since she is a Leap Year. Baby. They were almost out of everything and they don't make the donuts at this location but bring them from Lakeland. Kinda disappointing but she was happy and that's all I cared about.
Today (before 12) I placed an order for an item, they ran out, of through uber. The Uber driver called to inform me they were out of what I wanted, and the K.K employee got on the phone apologized and offered me something else. Excellent customer service, over the top, absolutely 5 star. It definitely made my day and I appreciated it greatly! I wish I would have gotten their name. Thank you!
I personally love krispy kreme donuts but cant stand the customer service. Each time i call and a female employee picks up they are EXTREMELY rude and have no customer service skills but when a male employee picks up they are nice. I am not sure who is apart of this hiring team but it’s need improvement on who is being hired. If I could give a zero for service I would.
Wish there was a KKD closer to Parrish! KK glazed are amazing. My favorite is the chocolate iced, cream filled.