Kosmo's Q BBQ & Grilling Supply

Got the product as a gift, fell in love with it…. Ran out re-ordered, came quick, totally happy. Rock on.

They offered free samples with paid shipping but then cancelled my order. I will not be doing business here. I was planning on buying whatever I liked out of the sampler. Shady business practices.

BEWARE OF THEIR WEBSITE PHISHING SCAM! They will cancel your order within minutes of placing it and sending a confirmation email. See FB reviews about this too. Very shady

We LOVE KOSMOQ!!! We have ordered from them for bulk a few times .there are a few things we can by local,but would much rather have the bulk supply. Also they took care of us when our last order got lost! Tra king said it had delivered,but it went to the wrong address,BUT they took care of us! Sent us out a replacement order very quickly!. This was the week before Thanksgiving. We went on vacation that week and still got the replacement order quickly! When we returned to work,someone down the street from our job got the package and brought it to us. I immediately called KosmoQ and tried to return the replacement order,but to my surprise and gratitude, we got to keep the replacement order!!! They didn't have to do that,they could have said just send it back!! But they didnt!!! We are very greatful for them!! The rubs and seasonings are wonderful and the sauces are amazing!!!

I have been meaning to try Kosmo's seasonings for a while and when I saw a free sample pack I jumped at the opportunity. Unfortunately it seems there are no samples :(

The products are great and i buy almost everything they release rub wise and always get great reviews. Recently placed an order fornthanksgiving and forgoti had ordered a shaker bottle for my injections. A couple weeks pass and i get an email about teviewing what i bought and i noticed the shaker and am reminded. I messaged last night and even though its been 2 weeks and i only had a picture i took of my order i sent to a coworker as any kind of proof they messaged me today and sent out a new one no issue. Service really sucks for most companies these days and its relieving to get some good service for once on products i couldnt go without anymore

They ran a special on the sample pack on their website using their coupon code that made it FREE. I placed an order and now being told my order is cancelled. I sincerely apologize for this issue, as I can understand how frustrating this must be! Unfortunately, we do not even have sample packs available presently. As far as we understand, there was a website that a direct link to our sample pack was posted on despite being hidden and unavailable on our website, and this caused a significant number of orders to come in. We simply do not have the product to fulfill any of these orders, and that is why your order was cancelled.

They ran a Holiday campaign with FREE shipping. I used PayPal so I thought once I put in my info it would take off shipping. It didn’t. I emailed them and they said since I bought something on sale I didn’t get free shipping. False advertising. They then offered “store credit”. I don’t want credit, I want a refund!

The absolute slowest turn around time after order placement. Do not order from Kosmos if you’re planning to cook within 2-3 weeks of placing your order.