Kolache Factory

Awesome food! Great service!

My order was not correct and also marked wrong on the box. I purchased 12 for multiple people. I was reassured that the box would be marked in order to avoid food allergies. One person had to use an Epi penn after eating one with peppers that was boxed and marked incorrectly. The order was in incorrect also. We will not be visiting this restaurant again.

**Jalapeno poppers seem to be consistently good. But I can't say that about their other flavors. I recommend taking the buns home and heat them in your own microwave as well. ___ *I haven't gone in a long long time, but I ended up here today to try it again. I ordered my old time favorite, jalapeno poppers, which ended up being better then ever. ___ Been going here for months, twice a week. I loved it so much. As an European, I love easy hand foods, and they have such delicious flavor combos! However, the service usually doesn't feel inviting. And the food has been incredibly inconsistent. Both in temperature after warming it up for you, and the stuffing itself. It's been so inconsistent that my favorite item becomes my least favorite on the bad days. I figured I would mentioned something about it today. Before I could even say/order anything, I already got a cranky look twice from the guy. And instead of recognizing the problem, all he (the manager) had to say was that it's always been the same, the recipe never changed. D'oh, I already figured the recipe wasn't the problem. Try it out, on a good day it might become your favorite food! On a bad day you'll probably not come back. 3/5 because I think the idea is great and the flavor combos are nice! Just some better supervising would be appreciated.

Pan muy seco y duro. No volvería.

Above and beyond customer service!