Kneaders Bakery & Cafe

This was a great light lunch! We had soup & and bread, and both were really tasty! Sitting by the fireplace was a nice bonus on a frigid day!

Watch your food, moldy food is being served. Over $1000.00 catering order and this is what we receive. Multiple attempts to reach manager, no response, corporate office will not give district manager information or email. Food safety doesn't seem to be followed here. You can not miss that mold. Don't want a refund, just acknowledgement this happened. This way no one get sick from rotten food.

Sat by the fireplace and had great soup and bread!

Usually when I go to Kneaders I am blown away by the cusine and bakery items. The customer service is usually spot on as well. What caused my one star rating is due to the disrespect, mouthy responces and attitude I received from three employees. I can understand a bad day but you are to contain that dealing with customers. The order wasn't correct and if you are going to pay for something you should definitely have it how you like, not to mention how does it become your fault when you frequent an establishment ordering the same thing everytime and it's incorrect. I think I know what I eat. Either way these three young ladies were absolutely rude and didn't understand the definition of costumer service, hospitality or accountability. The first young lady didn't take the order right or read it back for customer confirmation on accuracy. She absolutely didn't take responsibility for her mistake but insisted "YOU never ordered those items". However she had me repeat my self several times while taking my order. Once I had attempted to let the second employee know the order was incorrect I was repeatedly spoken over where my daughter had to jump in and tell her let my mom speak how can you say you are hearing her if you're not letting her talk. I was told by the employee she would correct my order she never returned. After being told that I would be helped by one employee a different employee who had absolutely nothing to do with the situation decided to stick her nose in with an absolutely distasteful attitude speaking to me in such a manner that is opposite of let me help you fix this. I told her I did not want her help because I didn't like her attitude and requested someone else. She proceeded to be rude and give cross looks. Eventually the Assistant Manager came and fixed it offering free items to make up for the mishap with my food. I kindly refused and let them know I am not looking for a handout or a free meal or a refund I would just like my food corrected with out the rude disrespectful attitude. I feel that you as a customer should not receive this treatment from the employees whom are getting paid by the contribution of your purchase. I had left a 10% tip which is divided up for the employees I didn't even ask for that back. I like the food at kneaders but can definitely do without the nasty employees. I want to thank both Managers for correcting my order and hope that they addressed their employees, all three employees behavior towards the costumer regardless of their(the employees) own personal opinion of the situation they are at work after all. This is a caution to anyone with expectations of good customer service from these spicific young ladies bewear of the young lady with glasses blonde hair in a bun she is not looking to listen or help you get it fixed and will indeed speak rudely with attitude giving the fake impressions of helping with a demeanor very contradictory. And the young lady whom is at the register typically wears pocahontas braids confirm your order with her before walking away although that's her job the fine print says although she is working the register she is not responsible for what you receive regardless if it's your usually and you paid for it. I wish I could leave names of these employees, but none of them were wearing name tags. Epic fail on your job description of CUSTOMER SERVICE, HOSPITALITY, and ACCOUNTABILITY ladies.

I can't believe I have driven by this gem so many times. Delicious food, amazing baked goods, wonderful staff. The eclairs are simply perfect, completely filled with delicious cream. Croissants that are light and airy but don't flake like they are made of cardboard. Delicious tarts, great balance of cream, fruit and crust. Dietary restrictions: Lots of gluten free options, tomato soup is rare to find

Hadn't been here before. Got a good latte, almond croissant and a raspberry cream cheese croissant. Yummy

Solid, but sort of bland. Limited menu options, but what's there is ... adequate.