Kinzie Chophouse

Used to love coming to this place on Valentines day but after this last one we won't be going back. The Valentines day special was over priced and they only had it as a tasting option. The choices they selected were not to our liking therefore opted for regular menu. Went with the tomahawk which was big enough to share and requested it medium but when we got it was rare and had to send it back not just once but twice. The service was slower than usual and I was not a fan of the seating. When we got the bill I couldn't believe how over priced and what's worst no offer to at least provide a discount for their error. We had leftover but when got home realized they didn't pack the bone which is the best part! It's just not worth going back.

This was a very nice restaurant with outstanding great food.

Our server, while attentive and friendly, charged us for food we did not order or consume. When addressed with the issue, his response was “I would have to go downstairs and reopen and reclose the tab” therefore we had to pay for food we did not get. He also claimed to have substituted the sides we wanted with other sides, however the sides we wanted were more expensive than the ones we got, and he charged us for the more expensive ones. I usually don’t make a big deal about stuff like this but when the sides are over $14 in addition to a $70+ meal, the cost adds up. Plating was also terrible, they have cheap white plates and just throw the meat onto them without garnishings or anything. Disappointed, I’ve had better service and playing at local mom and pop shops. Save your time (we were at this place for four hours!) and money and go somewhere worth spending your money at!

I'm not one to write reviews but the service/management was God awful. Surprised they're still in business considering there are plenty of better options in the area. I've never had a manager laugh in my face and refuse to take the dish that was asked of him numerous times. Honestly the list goes on and on

One of the servers had a terrible attitude. He Was scared to even come and tell me that the French fries were not coming after waiting for 45 minutes and after him telling me that they were able to make the fries. He never checked in with the kitchen if they were able to make it or if it was going to come or not. And when I pointed this issue out he still had the audacity to tell that it wasn’t his fault and kept defending himself wh

Sadly this place has been going down the hill. Menu is smaller than used to be. Service was ok but, the server said he talked to the manager about a problem we had with a NY strip steak my husband ordered. The steak had no flavor at all, he ate about 1 oz and a half of the 16oz. He asked the server if he can have the ribeye instead, the server left and came back saying he spoke to the manager and the manager said was impossible to change unless we wanted to pay for another steak. We talked to another guy who was at the door not sure if he was a manager or supervisor and he changed it right away with no problem at all and not been charge for another steak. Def the place is overpriced and they used to give bread before the meal comes and they are not doing that anymore.

Small place average food.

Dietary restrictions: Flexible

Hugo Bustos was an awesome host! We'll be back!

Amazing steak! Ambiance was a bit loud, but well worth it.