KFC

My chicken was not done so I went back to the restaurant to complain about the matter. No Worker told me she had to get her GM‘s because she was outside smoking. Once the young lady came inside. I ask her for my receipt so I can handle this legally, as she stated no how do I know it was this Kfc?

They didn't even get my order right and one of the girls had an attitude.

The drive thru associate is rude! If he doesn’t like his job he needs to find another! Worst experience ever at this location!! Thanks to Emmitt or Rico whatever his name is black guy with white/blonde facial hair and his ugly attitude I will not ever come back here! He is a disgrace to KFC and his community! He should be fired the way he treats paying customers !!!

I was pleased going with my experience. Black Cherry Lemonade 10/10 Shout-out to [Joshua] for talking me into it.

I went today at night because it was near my hotel. I am tired, had to tell my order more than 3 times, and the lady at the window gave me everything wrong.

My cousin invited to KFC on Tuesday at 11AMand he ordered through the drive thru and was told to wait for his order. I showed up at 11:11AM - we entered location so I could order and eat-in. A young lady was waiting at counter when we entered at 11:16AM and no one was up front. Young lady finally called out for help after 4 minutes and 3 women huddled together all showed up to the counter looking unkempt and unprofessional. Women asked to order they all told her to use the Kiosk..."Use the Kiosk!" I'm a personal professional chef and have worked in hospitality since 1990 and there actions and unprofessional behavior turned me off so I refused to order. By now my cousin still hasn't received his food as of yet and it's 11:28 by now and my cousin asks to have this food and they hadn't even started preparing his food yet so that was what prompted me to file a complaint against this KFC for lack of service unprofessionalism and food quality. Please retrain and utilize customer service tools properly. Thank you Chef Alexander Sr.

It has been many months since My husband and I had KFC. One of the things that we noticed different about this KFC was the employee taking the order in the drive-thru. She was very pleasant using words like "my pleasure" to serve you. That was impressive enough. I usually think people at the fast route restaurants for their service because they endure a lot of verbal abuse especially from Karen's and Kevin's. I appreciated hearing how well poised she was when taking our order. But the food, let's get to that, it was delicious. It was like I had KFC for the first time. The chicken was so delicious I think maybe it was so delicious because I was so pleasantly surprised by the server who helped. She made it taste better than me Kid-friendliness: Our server was very pleasant using words like "my pleasure" to serve you. That was impressive enough. I think people a that provide us service at fast food restaurants endure a lot of verbal abuse especially from Karen's and Kevin's. KFC, I'd like to thank you. For hiring such an incredible team!

AWFUL! Rude customer service at drive thru. EXTREMELY SLOW at drive thru. Took me 15 minutes to go through and get my food with 1 person in front of me.

Haven’t been here in a while, had some not so good food in the past, but the service was always ok. Today, I had good food and service. My food was fresh, and the gentleman who took my order and helped me at the window was very nice. They have redeemed themselves with me.