How could it get worse? I went inside. Buyer beware! Pricing on menu is not correct. 7$ nuggets are 9$ Bait and switch violation. I have the receipts and photos of the menu that prove it. The front door entry is falling apart and missing bricks, causing a trip fall Hazzard. Parking lot is very dark and not properly light. Makes the store look closed. Manager blames corporate for not sending little numbers to change the menu. I suggested a piece of white tape and a marker. I'll check back tomorrow to see if the manager changed the menu or if the fraud continues. (Then I'll file with the attorney generals consumer fraud) This location has been troubled since the pandemic. It's never busy and after prices increased it's dead. Previous visit Drive thru had no light on menu or we would have ordered more. Parking lot was dimly lit. Chicken was good, service was good.
I should have listened, or, I should have read the reviews.... This was a takeout order I placed online for pickup at 330pm on a cold, blustery day. They had no other customers. Over the past six months or so at one of the online forums I watch, people have talked about the "deal" that KFC has been offering of an eight-piece bucket of chicken for $10, instead of the usual $20.. Now, I had not been able to replicate this deal even when using the APP until today. Now, I can still recall growing up in Champaign, seeing the Colonel visit, going behind the front counÿter and seeing the entire process. And how tasty, moist, flavorful, etc., the original recipe was. Sure, back then, there weren't any other competitors to challenge KFC, nor were there choices as to what and how your chicken was prepared Crispy, broasted, etc.). And you could truly taste those 11 herbs and spices! BUT NOT NOW. I ordered the Original Recipe and when I arrived home, it was neither Original, Crispy or the like. In fact, it was as if they had run down to WalMart and took their crappy, over-cooked, dry, tasteless chicken and put it in a KFC bucket - tbe bucket I bought. Half of the chicken in the bucket had obviously been around for a while, BUT ALL of it was devoid of the moisture, taste, and even the grease, etc., one is accustomed and expects. The staff were friendly, but I am so disappointed with what I paid for, as IMHO, no longer is KFC worth it - even at half-price.
Out of biscuits, out of mashed potatoes, surprised they had any chicken. Staff gave 0 you-know-whats.