KFC

The chicken doesn’t even taste like kfc anymore. It’s always severely overlooked and dry. I know Colonel Sanders is rolling in his grave!

Clean,fast service, and clean oil. The product was hot and moist. Best KFC, YET!

This location is better then others we tried.

Need better customer service

I hope Corporate sees this entry. #1They don't serve the original secret recipe chicken anymore, though that's what they call it. #2, they no longer serve green beans!!! And #3, sadly, their biscuits are like bricks now instead of the light and fluffy ones. But #4 to infinity, the worst is they ALWAYS screw up the order! ALWAYS! A couple of times, I made huge orders and couldn't go through all of it to double-check. Missing biscuits and green beans back when they still served them and all the amenities even though I asked for them! I asked why they stopped serving their delicious green beans and he said, "People don't eat them anymore." Well, I'm a people and my whole family is too and we love(d) them! So the only veggie now is cole slaw. Sorry, corn is a starch as is potatoes. Which brings me to another point, I always ask for extra gravy. I even reaffirmed with the person at the window, "You put in extra gravy right?" and he said, "yes ma'am". Of course when I got home it wasn't there. And #whatever, they don't ask if you want anything to aid you in eating their food anymore. I can understand them wanting to cut back on just automatically including utensils and napkins and other items. I get that. But it would be common courtesy and thoughtful good service if they just asked, "Do you need utensils or napkins? Do you want anything for your biscuits? How about sauces for your chicken tenders?" But no, they don't say anything to that affect whatsoever. They act like they're a factory and not a human service. You have to think about everything you need at the window. They don't automatically provide anything. And they hand you a box instead of something in a sack. I'm so hugely disappointed in what's become of KFC. It used to be my favorite fast food restaurant!!! In fact, years ago, I went on a fasting retreat for a week. When the fasting ended, the first thing I wanted to eat was KFC! It breaks my heart that they have so deteriorated and adding insult to injury, they charge beyond reason!!! I won't return until I hear from Corporate that they are going to change this around and hear a customers cry for return to EXCELLENCE in food and service. --Debra Stong, Indianapolis