Hartselle has some really great places to eat, don't let this place run the whole town for you. They haven't cared in years, they will intentionally give you the wrong food(they know you won't come back and if you do, DO NOT eat the food they give you the second time please) but seriously don't let this ruin the whole town for you this is really the only place you should avoid at all costs.
Run runaway worst experience in a long time. Total miscommunication between the employees chicken was dry overcooked and that’s not extracrispy sorry but no. As a former employee of kfc many years ago I was trained better. small biscuits (this is the south ?) no honey or butter offered so dry and stale not good for anyone. no upselling from employees regarding drinks or dessert and the coleslaw lukewarm and dry just wow! I need management to contact me I mean seriously WTH.
The employees work very hard there to get the job done right. Even though there are days when they are short staff they are still friendly and the food is good. And if you ever have a problem with food or service if you bring it to the manager attention then something will be done about it. Kfc is an all around good place to eat in Hartselle Alabama.
Excellent food and service!
Service is always slow, they are never busy, but it still takes 10 minutes to get a drive-through order