KFC

Called to make a to go order. Could not get chicken because apparently they don't cook food after 7pm.

I was in the drive thru, ordered a large onion ring and paid for a large. I did not check the order until I got home and realized they gave me a small onion ring. Check your order before driving away.

Chicken pot pie is the best; delicious flaky crust and lots of white meat chicken.

Food was cold, still waiting hours later for someone to call back because they were too busy to speak to me.

I should know better than to keep ordering from this location. They are supposed to be open until 11. More than once I've ordered from here either through a delivery service or by placing a pick up order through the kfc app after getting off of work, usually between 7 and 9 pm. It seems that they stop making chicken at some point long before they are supposed to close because on three seperate occasions I have been told they are out of the chicken I have chosen and therefore need to replace it with whatever they might have laying around. I'm sorry... if they are out of something shouldn't that mean they're supposed to make more? If it was like 10 mins to close I would be more understanding. But 2 to 3 hours? On a regular basis? Really not acceptable. If I'm paying 40 friken dollars for a bucket of chicken, (which is INSANE btw) is it so unreasonable to expect that chicken to be hot and fresh? Frankly, the store seems dirty, disorganized, and lacking proper management. I won't order from here ever again.