KFC

Food handler training refresher needed. Wear gloves. Don't touch your face multiple times, then inside surfaces of cups and containers. Gross. Ordered on Kiosk after waiting for no one to show at counter. Unsatisfactory service. Chicken is not cooked fully. Unsatisfactory experience. Put a sign up saying use Kiosk, you gave horrible service to 6 people during my meal. Or just close the dining area. Bad job today.

Bad customer service, not even answering properly

The customer service was awful, I waited at the counter for like five minutes no one was in front of me. Decided to use self check out once no one was showing up then I get my lunch and it just looked horrible. There was nothing fresh about this. It said KFC is not what it used to be.

I ordered from here tonight via Grubhub - and it was good! Haven't had KFC in years but this was just like I wanted/remembered it.

HORRIBLE experience here! I was asking questions about their wraps and what it contains (because it doesn't say that on their advertising board by drive through!) and lady got upset with me then she got confused when I said I wanted just 3 of the wraps in a combo and she said we cant do that only 2. Why cant you just add one more and charge me for a single wrap?! Finally she gets it after clarifying what i meant. I pull up to the window and ask her what cheese is used for macaronni (I HAVE LACTOSE ISSUES) and american cheese high in lactose but cheddar is barely anything so i needed to know if needed to go buy lactose pills before eating. She goes "you need to go back around and talk through speaker about these things" i dont know. She then closes the window and while doing so talks bad about me in Spanish to co workers! (Which i understood) This Spanish lady at the drive through needs to be fired! I drive off due to the line at this point. After getting back to office and unwrapping the wraps I see the chicken is BARELY cooked and the mac tasted disguising! (Also it was american cheese based) luckily i had lactose pills but the chicken got me VERY sick. I will NEVER return to this place and no one should either. What horrible customer service in all aspects from food quality to service!