KFC

Chicken just doesn't taste the same

Macaroni is amazing

I ordered an 8 piece bucket on the app and arrived at the restaurant 5 minutes later for my 2:00pm pickup. I was told they were out of crispy and it would be ANOTHER 15-MINUTES! OK, I was very understanding and PATIENTLY waited! After waiting ANOTHER 10-minutes I asked for the Manager after my boss called me from work and wanted to know WHY I WASN’T BACK FROM MY 45-minute lunch break. The manager came to the counter after 29 minutes and said OK, your foods ready now! Now I will tell you WHY & HOW this happened. I carefully watched the drive-up window and the designated outside 3 or 4 outside parking places for food pickup. What they did was SERVE the drive up customers with their orders and let me WAIT! And my order was placed 5-minutes before I arrived inside the restaurant at my designated pick up time of 2:00pm. 3 of the 4 cars that arrived in the drive up window after me were ALL PURCHASING BUCKETS OF CHICKEN AND GOT THEIR ORDERS BY 2:15 while I was stuck there waiting! Also, when I arrived I was the only customer inside the restaurant at that time. Oh, I forgot to mention that I’m a handicapped senior citizen.

Have been there twice in the last month and both times our order has been messed up. Service has declined

I like this restaurant

Good food. Fast service in the drive thru