KFC

Very unprofessional staff

Walk in service very slow had to waite almost 10 minutes to get service

My boyfriend ordered through the KFC app at 7:35pm on 1/15/24. We arrived at the location around 7:40pm and went through the drive thru to inform that we placed a mobile order. We were instructed to proceed to window number 2. When arriving to the window the gentleman informed us the food is still being made and to park in stall number 1. After waiting at the stall for over 20 minutes my boyfriend checked in his app for KFC and seen the order was ready. He called into the location to inform the person who answered the phone that on the app it shows the order is ready. However, the employee (male) said the food is still being worked on. After waiting another 10 minutes my boyfriend decided to go into the location to check if it was ready yet. When he went in a guy wearing a grey jacket informed him that the lobby is closed because they are closing early. This was now 8:05pm and their hours of operation stated they close at 11:00pm. My boyfriend said he had placed a mobile order and has been waiting for over 30 minutes to get the food. Come to find out it still wasn’t ready. The employees were laughing at the situation. I then went into the establishment and asked for a manager. The manager came out whose name is Corey. He stated that the location was going to be closing soon and someone was supposed to cover for him since he wasn’t feeling well. He seemed fake and nonchalant about the circumstance. He definitely should not be in his role as a manager as he and his whole entire team this evening seem to be incompetent. After FINALLY getting our food we came home and our two large sides were missing, the food was cold and stale. The food was trash!! On top of that the cleanliness was horrible. Trash was spilled all over the floor behind the cooking area. I will be reaching out to Jose the district manager first thing tomorrow morning.

Good food and very nice staff.

Worst kfc ever. Hair in my food and chkn was terrible

Food hot and fresh but they didn't have any pepper packets and we had to beg to get honey for the biscuits. Glad I ate in or I would have been on the road without. I love KFC but things are not as good as it use to be. Parking: Easy in & out off of Shaw.

Daily specials for 5.99 Parking: Great