The customer service here is HORRIBLE!!!! The staff are dismissive and rude. We asked for sauce for our tenders and the girl at the register just walked away. Then I asked for tea from the other machine as the one in the lobby had run out and she went to another employee and was speaking Spanish to her (assumed I didn’t speak Spanish) then they both looked at us and the other employee rolled her eyes. We were given room temp, limp fries and definitely not fresh tenders. Then I was asking for honey and was completely ignored and the employee I asked, was only speaking to the customers behind me.
Read the reviews!!! Check your chicken before you eat it!! I took a bite of rare chicken. I hope I don’t get sick. We ordered the $20 fill up chicken nuggets and 4 pieces of original. All four pieces of the chicken were completely raw, light pink and red at the bone. I took it back and the cashier didn’t want to give me a refund until I found the receipt even though I bought back the entire $20 fill up.
Had dinner tonight and the service was prompt and outstanding. Order was ready in less than 30 seconds and served with a smile. Original recipe was mmm... good.
This specific chain store’s chicken doesn’t taste anything like KFC chicken. It taste very salty and homemade taste. I don’t think they are using recipes from KFC. They are just using KFC name only.