KFC Birmingham - Hall Green

You lost 2 stars from previous rating today.... Because after a period of time I tried coming back to HallGreen KFC for a takeaway tonight I'm sure your probably being supplied poor sized chicken but Yet again 4 out of a six piece family feast extremely small pieces of chicken I added the 4 strips for £4 and again very small pieces The breast of chicken was smaller than the head of a drumstick it was the smallest breast I've ever had in 40years of eating chicken The crispy strip was not much bigger than a Mc Nugget and these are supposed to be £1.79 per piece Very poor value for money twice now...!! The chicken is put in the box behind the counter and passed through to the server... The person at the back must know that this sized chicken should not be served to a customer paying a premium price... If that's all that's available then additional items could be added to even out the meal... Ie. Another piece of chicken and an explanation why this has been done. £20 spent and I feel ripped off and not for the first time at this venue... I'll be speaking to customer services tomorrow about my concerns The server was polite and professional Previous feedback..... Really polite staff but small piece of chicken. I was served by mollie a really pleasant young lady... Very cheerful and a great member of staff for front of house. There were other members of staff behind the counter that were also very friendly and approachable. I was very impressed until I checked the snack box and the thigh I had asked for was extremely small... Smaller than a small wing piece (in comparison maybe 2 small flat hot wings side by side). This was a dampener on an otherwise great experience Never again... Sorry guys however I enjoyed the rest of the food and the overall customer experience, so four stars and if the chicken size improves on subsequent visits i will reassess my 4 star review.

Quick and friendly staff

I went to kfc in hall green on sat 30th March after our charity walk in cannon Hill Park manager Ibrahim and team was amazing great service and food was great to and it was very clean in there very high standards

The staff are really rude always talking in their language and my food was cold when i went in and told them igot the same meal back amd it was heated up in a microwave

highly efficient

They have excellent services all around and food is yummy.