I ordered a crispy chicken fill up after they only gave me that option and got other type of chicken. also they barely added any fries and they were all hard and stale. Ordered 2 spicy mac&cheese wraps and they had no mac&cheese I haven’t had Kentucky for years now I remember why.
The employees were really nice and hustled to help me
This is a horrible place. Their online ordering is not accurate. Sent home with things I didn't order and missed what I did order. Management is a waste of time. They argue with you and won't refund your money. Basically call you out to be a liar. Then call customer service and they are a joke. What a waste of effort. Will absolutely avoid it at all costs.
Just did drive thru so can't comment on "atmosphere" which seldom applies to most fast food places. Staff was very friendly, professional & quick. What more could one ask?!