Kenko Cleveland

I get the same thing all the time ... never an issue

Best sushi place to me honestly always delicious every time I order from here ! Even ok door dash it’s always so delicious and perfect amount of sauce !

EVERY BITE HAD A DELICATE PLEASURE TO IT. As a person who isn’t to fond of chicken teriyaki but doesn’t eat beef, I decided to try this because I happened to be in the mood for chicken teriyaki. They went BEYOND my expectations! The rice was fluffy warm and delicious! The chicken and shrimp was hot, and a commendable addition to the rice. Highly satisfied

Sushi smelled rotten and tasted so bad it had to be spit out. So gracious of them to offer a 20% refund on the total charges. Oh... and DoorDash was no help, last time I will use them.

really consistently good food, i’ve been going here for years. amazing customization when it comes to drinks!

The worst customer service I've experienced in quite some time. It appears they're entirely staffed by college kids with no training or supervision. There was a line of people and the girl at the front couldn't care less and seemed confused by the orders. She was rude and acted like it wasn't her job to help anyone, refused to clean up any trash, and rolled her eyes at customers. There's a confusing ordering system with two places to order that isn't explained well with the signage. Food was mediocre at best.

I usually love this place, but this visit made me reconsider whether or not the drive is worth it. I placed an order for pickup to which I added salmon for an extra $2.50 but when I got home I noticed there wasn’t any in it. I tried to call for help multiple times, but the mail box is full and no one answers. It would be helpful if they had some other way to get in contact with them when things go wrong, such as an email for customer service. Sad to say this might have been my last order from here.