We were promptly seated, and the waitress greeted us and was very friendly. However, after ordering, we rarely saw her again. There were periods of up to 15 to 20 minutes where she never came around, and when she did, it was because we had the busboy call her over. We saw her at the end of the dining room, tending to other people, but she rarely came up to check on us. On one of those rare times that she did, my wife ordered another glass of wine, but she never brought it. In cases like this, where we are subject to a mandatory gratuity of 20%, it feels very unfair that she should receive such a large sum for hardly spending more than one or two minutes with us during our total time there. And as for the food, it was acceptable but nothing special. It's regrettable that this happened and has left a negative impression of Kendall’s Brasserie.