Im sorry about the review. The cake was beautiful. She had great communication. The only issue is the red velvet cake was dry not moist. I eat red velvet often. I wanted my special occasion to be amazing but my guess did not the expensive cake. My guess complained. I spent a lot of money on this cake. I always get my cake customized. I tried Kaye Cakes but I was disappointed with the taste of the cake. I tasted the cake and realized it was dry. I'm not sure if the cake was overcooked or frozen then created.The next day I ate another piece and it tasted like I had it for a while. I'm not buying customized cakes for a while.
The customer service was absolutely exceptional!
No one answers the phone. Mailbox is full. Business permanently closed or something? Update: I updated my rating. However, if I may suggest to have a voicemail greeting or announcement to avoid misunderstanding.
Thank you for taking my order at such a short notice!! Definitely will be ordering a cake again from Kaye Bakes. The Italian cream cake was delicious, moist, and the homemade icing was good!!
I had a Kaye Bakes cake made to order and it was the best cake I ever had! It was moist delicious and just the right amount of frosting. Her cake are out of this world! I will not ever order from anyone else. Kaye Bakes is the best! The owner cares about each and every customer and is very professional in presenting her cakes. Kaye Bakes cake jars are fantastic when you just want to settle your sweet tooth. Kaye Bakes is the best!
I have ordered from Kaye Bakes on multiple occasions, (2 birthdays and other times I just had a taste for some delicious sweets). Each time was an absolutely amazing experience! Tasha listened to my every want and desire and the final products came out exactly as I has imagined. She was professional and thoughtful, and most importantly, the desserts were soooo yummy!! 5/5 would recommend.
Love these cakes. She has made me cakes for all my kids birthdays so detailed . Goosebumps and dinosaurs and alligators for my boys and tinker bell cakes for my daughter. Whatever you want she can create and it taste so good. All types of treats very professional great prices Love Kaye BAkes products I been buying for 16 years now
I was told to go on the site and fill out detials of my order. I ordered a 8 inche red velvet cake and on the sited added that I wanted the cake sprinkles on all of the sides of the cake and I wanted the top clear with just the frosting and ask to put happy birthday and then the name. I pic up the cake get home and they only put the sprinkles on the bottom and then completely had the top covered as well. I text the lady to inform her of it being done incorrectly, she proceded to text me back telling me that there is nothing she can do about it now. No apologies nothing. Bad service and not apologetic at all for the money you spend. I will never order here again and I'll make sure other I know will not as well if they have people like this that don't care.
Hands down the best cake this side of the Mississippi!! , no seriously though… the cake was moist, loved the flavors, the frosting wasn’t overly sweet. SO good, the lady I worked with was so kinda and helpful in making sure my order what exactly what I wanted. Do not hesitate, you will not be disappointed!!