Katy Trail Ice House Outpost

Chili and the Buger was

I was injured by an uncovered rusty screw from the bottom of a picnic table top. I told the waitress immediately and she came over with things to help me clean up the blood. It went into my knee. A manager came over. They gave me an email and number to Kyle the general manager and to contact him with any bills regarding treating this. They didn’t offer to comp or even discount the meal. Fine, whatever. I went to urgent care and got tetanus shot and antibiotics. I sent receipts of this and followed up several times. This was April 22, 2023! Kyle emailed back and forth ensuring he would handle it. Then in September he stopped responding once I submitted all the receipts I had. I have contacted him several times. Apparently just under $350 is too much to pay back for the medical bills of a screw that was far to long and sharp to be used in the first place.

Nice staff and nice spot!! Bring your dog! The BBQ is on point! Security is strict, so be on your best behavior! Looks like they're expanding.