Juan Pollo

So this was my 2nd time eating at this place. First time the food was off didn’t taste the same as the other locations but decided to give it a second try maybe first time just wasn’t it…. So this time we got rice that was raw!!! Not completely raw but there was SEVERAL parts were. Like you couldn’t eat a spoon of rice without getting raw bits. After going twice and messed up food this Juan pollo is def not the spot to buy. Go to any other Juan pollo. I did call and spoke to the manager telling her to check her rice and let her know it’s not right giving food like this. It’s not cheap to eat out, for raw rice I could’ve made it at home and saved money. She did offer to replace the rice but honestly I wouldn’t go there again so no use replacing the rice…. It’s a waste of time n gas. Ps if Juan pollo decides to respond save it dude all your response are very generic And as I can see just four weeks ago, somebody complained about your rice being raw as well so you guys instead of responding to reviews learn how to fix your kitchen and produce proper food for clients

I have eaten at this place for over 25 years. Something changed. Food is not the same. Prices went up, and the quality went down.

Pollo muy rico

Bought home the family pack and tasted the rice it’s soggy but hard in the middle! They didnt quality check their food! Make sure to check before you take it! What a waste of money!