Wow! Never been here before in spite of how close it is to home. I looked up cakes and themes prior to making my selection and decided to give Josies bakery a chance. I walked in in the middle of the day not even realizing how close it was to Saturday for my cake order/birthday surprise for my son who has work Saturday yet they were able to accommodate my order to be ready in time. We were promptly greeted upon arrival, all our questions answered, cake will be baked just as I wanted it, their choices as far as cake and fillings is extensive and will have me back as I would love to try them all! The theme/design I looked up online and wanted for my cake was superseded by the clerk whom I almost want to say is the owner by how great his customer service and people skills are. I walked out amazed altogether and even though their products are delicious (we were offered a cheesecake sample), he made sure we knew they also have other yummy desserts baked in store aside from pan dulce, and tamales. The bakery has been at this location for many yrs and is very well known. 2 exclusively store front spots ensure a parking space for its customers since they share location with a water store and opposite of Buena Market. Picture of my sons cake to follow once picked up tomorrow. Who knew I'd be this excited over a cake!!! I'd give 10 stars if possible
Great customer service, very helpful and patient. Bought cake and 4 dozen mini Conchas for a baby shower and was finished within minutes of bringing them out. Very delicious, my guest were talking about them weeks after the baby shower.
My first time ordering a cake, and I was very excited. As we cut the cake it was very hard and dry my guest left most of it. I will not be going back but wish them the best.
Very disappointing. No clear communication. They Ruined my plans. Was told my cake CAN be done by the date i needed. I mentioned great ill be by in the evening that day to pick it up. I get there and they didn't have it. The guy stated i should have been there the day prior to make a deposit, not once in our chat did he mention that. He confirmed my cake would be done. My plans were ruined because of their lack of communication. And he didn't care. This was a big deal for me, it was for a very special day and design carefully thought out and was ruined. Do you think if they would HAVE asked me to make a deposit i wouldn't do it?
Very clean. So friendly. Good customer service
Nos encanta el sabor del pan, nos gustaría que hubiera una aplicación donde podamos ordenar pan y que lo pudieran entregar a domicilio.
Delicious bread and cakes.
Great designing, thanks a lot to your team for your service, the cake was exactly what I ordered, great experience.