Jones Fried Chicken

Had the worst experience at Jones today. I ordered four chicken and lamb over rice. After receiving my order, I noticed that both the big and small boxes had the same white sauce container. When I asked for extra sauce, they refused, stating that it would cost an additional $0.75 for each sauce, even though it should be free. Its Ramadan and I’m about to break my fast in an hour, so didn't want to argue, so I agreed to pay with my credit card. However, they said they charge a minimum of $5 for card transactions. I swear to Allah If I had cash, I would have paid just to move on but I didn't. I kept asking the manager what they wanted me to do, I’ll look stupid spending $5 on sauce despite everything the manager said I should deal with it next time bring cash or request extra sauce ahead of time. How would I know I need extra sauce in advance?? I’m deeply disappointed by how I was treated and how they made a big deal out of $0.75 where I had spent $50. I don't believe I deserved such treatment, and I urge jone management to train your staff on how to deal customers with respect. I’ll never come back and try my best friends and family not to go there anymore.

This was my go to halal food when we first moved here but with time, their quality has gone lower while the price increased.. I'd still like it time to time but it's definitely not the same as before.. they are open till late but keep in mind that if you go there around midnight, they either will fill up your platter like it's theirs or will only give you like the scrapes... I had ordered lamb over rice one time late at night and when i got back home, there was like hardly 1-2 spoons of the meat.. so disappointing.. I agree you might be closing soon and didnt have enough left but the courtesy is to let me know that you dont have enough left for a serving so I could have either cancelled the order or changed it into a chicken or mixed platter.. I have moved since then so stopped going there up until recently like a month ago.. I had ordered lamb and they gave me chicken which I sadly noticed after coming back home.. it tasted okay though after so long but the quality/quantity has definietly been affected.. I personally like chicken more in general but idk theirs taste a bit bland without all the ranch and the red sauce (it's basically thick chilli paste but i like it lol).. their chilli cheese fries used to be bomb though but sadly they are average now