The staff were incredibly friendly and professional. The food tastes amazing. It didn't take long at all to get my order
This location just opened near me was excited to go, supposedly open till 11 pm, when I arrived at 8:15 pm rude staff told me they decided to close early… great way to open a new location, I’m genuinely disappointed.
Wings (from the hurricane wings side) were extremely good, not to mention they were huge! And at $12 that’s a pretty good deal! I won’t lie though everything else is pretty expensive but in my opinion it’s worth it. This is a co branded Johnny rockets/hurricane wings location, next time I have to try one of the burgers. I hope more of these pop up soon! Only downside aside from price is that it’s a bit small inside. But the staff was very kind and our food came out very quickly!
I had the opportunity to meet one of the managers by the name of Hans, he made my wife and I feel like we were at a small town family restaurant! 10/10 recommending to my friends
My food was burn and the employees look lazy, and confused and the manager instead of making my food again because my chicken was black and hard as a rock and top it off me and my girls waited hungry.He gave me my money back, bad customer service, and burned food, never coming back here again!!
Nice, chill environment. Staff was friendly and food was tasty.
1st and last time I set foot here! The girl with the thick bat eyelashes they have as a cashier is RUDE!!! She had an attitude on her and the fat waitress with the long ponytail as well!! The ponytail waitress gave the cashier a look when I was ordering my food (not my fault your burgers aren’t combos ♀️) The cashier was clueless!! She didn’t even repeat my order back to me, told me to swipe my card and after the charge informs me that they didn’t have onion rings available. When my son got his kids meal, it came without cheese. I went back to the cashier and told the new cashier (young lady with glasses) and she said I had to pay for cheese. I told her the original cashier didn’t inform me of that since when I ordered my son’s food plain, she told me it came like that. This location needs to retrain their staff in customer service because starting off with an attitude is not the way to go! And I will be sending corporate a similar complaint as well because spending $86 on my family’s food to get attitude, dirty looks and talked about is not the way to go.
I’ve being going to Johnny Rockets since it’s inception. It’s a thrill to know that I have one close to home now. I went on the second day of its opening. It’s placed in a good location with ample parking, the restaurant is clean and has various seating options. I did wait a good amount of minutes for my food but I understand that it was a full house, and I know the employees are getting into the flow of things. I have to give praise and hope that the hostess/waitress Jolene gets recognized for making me feel welcome. She was patient and kept a smile even when customers seemed irritable or difficult. She was very knowledgeable and approachable, she made great recommendations on the food and just based on that I would definitely return to this location,