Joe Donut

Too many young, inexperienced people running this place, it seams like the owners or upper management are not involved. Staff taking orders is lost and confused, they don’t know the menu (at least the girl helping me out). It was my first time there, my order was taken, when I asked questions about the menu the person helping me had no idea and she kept on asking the girl next register over. Also they don’t repeat your order back to you like it’s done at a lot of places which helps avoid order errors. Once I finished placing my order there was no thank you and no direction what to do further. The girl next register over looked miserable, I approached her because she had no customer and I asked a question about part of my order missing she answered but once again no sorry no thank you but annoyed that she even had to help me. My take out order was incorrect so I called the restaurant to speak with a manager. I wasn’t looking for anything free I just wanted to let them know that there needs to be more training, attention to detail or better process at the front. First thing manager said to me was “we can refund you money for the order” i explained that I’m not looking for free food and I would like for the process at the front to be fixed (so I can be a returning customer and obviously this improves them as a business). Managers response was “she probably didn’t hear you”. That is a prime example of inexperienced manager, you brush off the customer instead of reassuring that you are running a fantastic restaurant and any feedback matters and will be addressed. With that being said I will not be a returning customer. The food can be fantastic but if customer service is not there and it ruins the experience and atmosphere then it’s not for me. I will rather give my business to someone that cares.

This review below is an exact replica of an earlier review NOT made by me, but someone named Leotis. Something’s fishy because my experience was nothing less that UNpleasant. Was pleasantly surprise about the whole experience inside of this lovely restaurant. The cashier was very helpful and knowledgeable about every item on menu. I just love that! He take his job very seriously! The food was great! The server was excellent! Will drive over here again to order Joe Donuts! Was pretty much all sold out that day. All in all will go back here again and I can't wait to try something else too. Thank you all again.

Their donuts are absolutely divine. We ordered several specialities to try and they were all fantastic. We come here every time we’re in town!

Excellent brunch place ! Great food and service, large portions, fresh quality ingredients. Friendly staff. Enjoyed my breakfast immensely. Everything was tasty. Big selection of donuts ( haven’t tried them yet). Looking forward to my next visit.

This review is for the irritation of stopping by a donut shop called "Joe Donut" at 11am, and they have NO DONUTS! Not some donuts out, others available....zero donuts. There should be some law against that :-). Like going to taco bell and they have no tacos, or burger king....sorry we're out of burgers. Just irritating.

Best breakfast I’ve ever had. Highly, highly recommended!!!

Great place to bring your family! But make sure to come early to get some donuts. If not they run out before 12pm

Great food, outstanding donuts. Coffee is delicious. Clean. Fast service.