I just ordered a 6pice Mozzarella stick extra lemon pepper. Waited a good 10-12 mins for it to get done so I thought. I get down the street before getting out of the car, my fries smell like they were cooked yesterday and sitting in a cardboard box and the mozzarella sticks weren’t even cooked fully. First and last time coming here because that’s insane. I live two blocks down. Ain’t no way.
I hate to do this because in all honesty, the food is fantastic Ive never been disappointed but my treatment as a customer has been very poor. The first time I came there, I didnt get the cookies I paid for, the second time I had a bus to catch, and I was told it would take 10 minutes, but it took twenty, and almost had to leave my order behind or miss the bus, and just tonight I THOUGHT I ordered the burger meal online for pick up, only to discover that I paid $16.88 for JUST the burger! And when I confronted the cashier he was at a loss but but made zero effort to rectify my paying so much, no fries, no drink, just an weak apology and "next time it would be better to just come in and order it." I dont know if I can come back, even though I love the food and the place is always. But they seem to have no interest in resolving customer issues, especially if youve already paid. Bogus...
I don't know which Jimmy's the video is from but it can't be Cottage Grove location. I give them 3 stars because to pick up the food is just ok. But to get it delivered the food and fries are always COLD!
Wanted a good gyro cheeseburger.
Great food. The gyro cheese burger was a hit. Kinda slow on service but it was a bunch of high school kids in there
I love the burgers here but I tried the wings today & I was horribly disappointed... They were awful Il stick with the burgers (Jimmy should too) I also had the strawberry shake for the 1st time & it was great so.. it was a 50/50 day...