Ratings of Jimmy John's

google
Google
3.2
(140 Reviews)
yelp
Yelp
1.7
(25 Reviews)
tripadvisor
TripAdvisor
4.0
(4 Reviews)

Happy Hours & Specials

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Photos

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Location & Hours

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.

3241 Tremont Rd
Upper Arlington, OH 43221
3241 Tremont Rd
Upper Arlington, OH 43221
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM

Recent Reviews

google
Mar 2024
I made a curbside pickup, waited 20 minutes after letting the app know I was here, when they called me and said they were out of French bread. This is an ongoing issue that this location has and instead of making the situation better, they offered a refund. Not saying I should have gotten free subs for life, but something to make me come back would’ve been nice. I have been a manager at another location and not once did we not offer our customers some sort of compensation for the inconvenience with the refund. I don’t recommend this place, it’s a joke.
google
Mar 2024
The food is good but why offer curbside pickup if you don't plan on fulfilling it? My wife had both young kids and had to deal with the hassle of unloading and reloading them just to pick up a sandwich. The food is good though. So I rated three stars.
google
Feb 2024
Absolutely terrible service.
google
Jan 2024
This company really needs to hang it up They’re overpriced and you can’t even just get one side of vinegar you have to have oil and vinegar when you get 95% oil and 5% vinegar The points never work. It’s crazy bread sucks
google
Nov 2023
Folks making subs were great Cashier seemed to need training. I was also overcharged for a cookie I didn't purchase She said she wasn't sure how the charge got on there. Just glad I double-checked my items
google
Oct 2023
These workers are LAZY. I came in and said hi to the guy making the sandwiches and he just straight up ignored me. Then the lady taking my order was on the phone with her AirPods in. On top of that they were playing music that was not appropriate for children. Overall a terrible look for the chain. Food is decent tho. Hard to complain about that.
google
Oct 2023
Ordered a gargantuan sandwich online with multiple modifications to the ingredients and every request was ignored. Ensure accuracy of your food before actually leaving
google
Jul 2023
This location is freaky slow. Everything else waa fine
google
Jun 2023
Two very rude employees ignoring people. Stood in line for 10 minutes staring at the guy making sandwiches before he would even acknowledge me. All that only to find out my sandwiches have been ready for 10 minutes and just sitting on the other side. When I mentioned that no one had greeted me or would even talk to me, the associate just stared at me blankly and said nothing. Unbelievably rude.
google
Jun 2023
Food is always consistently good! Staff is always friendly and welcoming and even go the extra mile to remember regulars and their orders! Michael took care of me last time I went and he was super nice and went the extra mile to make sure my sub got to me “freaky fast.” :)

Frequently Asked Questions

What is Jimmy John's rating?
Jimmy John's is rated an average of 3/5 stars across various online platforms.