Always great customer service. Always good food. They’re very friendly and personable at the store and go the extra mile to fix any mistake that do happen which rarely do. Been going here for my sandwich for years, will continue to do so. Kid-friendliness: My kids love going here.
Really good customer service! I needed a gluten free alternative and John gave the best recommendations.
I've been getting sandwiches here since they opened up, literally was there from day one. Over the past few months and today, my sandwiches have not been put together properly. Every time I have had an issue, Curtis was the one behind the counter. Curtis has a good attitude but it doesn't matter if the sandwich is not prepared as you wanted. I even asked both Curtis and his partner if it had Jimmy Peppers on it and cut in half, they said we follow the directions on the order, they do not. I asked for extra Jimmy peppers, and they put four pieces of Jimmy peppers, when I called he said it should have been ten pieces. I asked for it to be cut in half, but it was not. I asked for light oil and vinegar and it is pretty wet. The first 2 times this happened I let it go as it was never like this prior. But I've had it, I spend money and should get what I ordered. I'll be going to Jersey Mike's for the foreseeable future. My wife likes that one better anyway, I usually have to convince her that Jimmy John's is better, but it's not when your order is consistently prepared wrong. The location seems very light and bright and clean. But again if the food is not what you want what does the atmosphere matter. I cannot recommend this location if you care how they prepare your sandwich.
Super fast service, I paid walked to soda fountain my order was ready. Sandwiches taste great and fresh made. Friendly service, free refills, and Price are reasonable, Dine tables available, Only street parking. Next time I will try their wraps.
The employees there are so nice. Thank you for my sandwich Dietary restrictions: I can’t eat wheat so they made me an unwhich.
Good sandwiches but the customer service is hit and miss. Sometimes you get some really friend and kind people and sometimes you get people who are dismissive.
They had a lot of orders ahead of ours but got us out in no time thanks
the staff here at this location could not have been nicer, friendlier, or more fun! They were so engaging and helpful! They recommended different options for me to try outside of my standard order. While parking leaves something to be desired, the staff here makes up for that. The food is always fresh and delicious.