Jimmy John's

Foods always fast and good

The last several times I have ordered they have made every single one of my sandwiches wrong. I opened the sandwiches in the store this time and of course they were all made wrong and missing toppings I paid extra for. It wasn’t even until I got home that I realized that I was missing additional items. Apparently none of their workers know how to read.

I am beyond frustrated by choosing a time through the app for a specific pickup time window (11:30/11:45) and receive a message that my order is ready at 10:40 for pickup. This happens constantly. That means my food is sitting out on the shelf for a hour unrefrigerated. Sub was soggy by the time I picked it up (11:42) and was not even made the way I ordered. More time and attention needs to be taken and quit flying through the orders! My sandwich only had meat on half the sub and was not cut in half as I had asked.

Good food, abysmal management. Orders consistently incorrect. No apologies, no genuine offer to try to make things right. Won’t return (to this location). Location on Harrison road not quite as convenient, but has always been run correctly/no order errors/polite. Edit: I provided a response as requested to corporate Jimmy John’s, on Friday, December 1, 2023. I have yet to receive any response.

This location is scuffed - I've had deliveries never show up but say completed, they've only actually ever gotten my order correct one time, the usually take an hour minimum to deliver literally across the street.

They are so cheap...always shoving $40 order in one tiny bag and when asked for another bag it's always an excuse on why I can't have one. NEVER RETURNING!!

NOT freaky fast. Ordered an hour ago. Called 25 minutes ago and was told it was already on its way. Called again and was told he left later than that with 4 orders. An hour for JJ is ridiculous and I don’t appreciate them being upset that I had to call and check on my order twice.

Pretty good Jimmy John's, not far from.MSU campus. Good food. Can get very busy especially on weekends or football games. It took a bit longer to receive our order. Otherwise, a good time.