Jimmy John's

The last two times I’ve ordered from here it’s taken over an hour for delivery. I picked this place because they always say delivery is so fast, but this is ridiculous!

I loooooove JJ. Country club is the best.

The food is usually really good. But lately I've gotten two orders wrong and today when they gave me the wrong sandwich again, I called and asked for the correct sandwich. The woman on the phone gave me mad attitude and then hung up when I asked her to pleae send the right one when she offered. No time frame for delivery, nothing. It's been 30 minutes and still no food.

For a company that touts there "freaky fast" delivery, this is anything but that. I ordered food for delivery and its been over 1 hour and I have still not received my order.

Terrible service. They NEVER get my order right. They've lost my business.

Delivery took over an hour. When you call to get an update they never answer. Very poor service. There food is good there service sucks

Management and staff here were a complete JOKE. Needs retraining here. Delivery driver came into front office rudely, with an attitude while customers were in lobby, arguing with me that I gave her the wrong address. After arguing with me on the phone prior, that they didn’t mess up my sandwich. After reviewing footage, she insisted on doing so herself, she must’ve came to a realization I didn’t lie about not having dijon on my sandwich. Was accused of lying over mustard. When I asked for a shift lead after the driver came in all ignorantly, they asked “for what”… then said he was in fact the shift lead. Rude as well. Guess Jimmy John’s hires whoever they can at this point seeing the staff talks to customers however they please. My sandwich was delivered a half an hour later and looked like it had been tampered with. I threw it straight to the garbage. They purposely drenched it in oil and vinegar on top of it. Barely wrapped the sandwich and was over baked, hard bread for sure. I was AGM of a Franchise myself and this is sad customer service.

Called 10 mins ago for 4 sandwiches. I get here its not busy at all theyre just hanging around when i asked for my food the man was like "oh will just make it right now" im late to my doctor appointment and thats why i called.... the attitude... 3 or 4 employees just hanging around.... wow.