Went at opening on a Saturday morning the 2 male employees were friendly and efficient preparing a large order at the start of their day!
nothing is great about this location, avoid if you can.
I have ordered many tuna sandwiches before… And noticed my sandwich was a lot skinnier… Don’t know if they’re changing the bread size, but it didn’t taste nearly as half as it should any better. Then I read up on the reviews and the store seems to get a lot of bad ones, next time I will be more selective on which store. But I did receive that special coupon for a discounted sandwich so I’m wondering if they did that smaller sandwich because I paid less but I thought I would’ve earned it with so many purchases at different Jimmy John’s, which that would be wrong on their part Never coming back here again.
Really cheap on portions. Only 1 employee working both register and food line. Bad service overall.
exactly 1 hour to get 2 sandwiches. nope
I placed an order at 1:11 by 2:00 I called the store twice sent to voicemail both times. So I called customer service all they said was to keep calling and they will put in a request for a refund. Then at 2:50 I got a notification my order was out for delivery and still didn’t deliver my order but marked it as delivered so not only am I out of food but money too. No one has answered the phone and I can’t go in because I’m at work. I work at a mall behind Jimmy Johns it should take no longer than 5 mins to deliver. I haven’t ordered from JJ in a while but kept getting emails to order so I did. Now I remember why I haven’t ordered from JJ in a while. Looking at all the other reviews it sounds like this location should just shut down. I’m a manger and was recently asked if we should cater JJ for our Christmas party the answer is most definitely no now.
Wow, guess I’m just piling on here but Jimmy John’s is pretty bad, maybe it’s just this store but they certainly don’t know how to make sandwiches. $12 wrap was nasty, 1/2” thick, really nothing to it, equal to a $2 McDonald’s snack wrap. I think a vending machine could provide a better wrap. The Vito was light on toppings, seriously 6 or 7 pieces of shredded lettuce and meat that may have been sliced days ago. For the product and prices, stick to chipotle or Jersey mikes.
Absolutely horrible customer service. Took 45 mins to get my order store is 2 mins away. Kid shows up walks right past my husband as if he wasnt standing there then asks for a tip when he didn't get one proceeds to say well if you would tip you'd get better service. I had cash ready for a tip and even said that when i ordered. Called corporate left a complaint then the "owner" called and once he didn't want to talk he passed it to the general manager and i asked how he was going to rectify the issue he said im sorry then hung up refusing to give any names date today 11.15.23
They should seriously consider shutting this store down. The customer service is by far the worst I've ever seen in my life. I have never experienced a delivery driver beg for a tip when he is 45 minutes late with the delivery